:root{--ink:#15201e;--muted:#63706c;--paper:#f6f6f1;--card:#fff;--red:#dd342e;--deep:#192421;--line:#dce0d9}*{box-sizing:border-box}body{margin:0;background:radial-gradient(circle at 90% 0,#e8f0e9 0,transparent 30%),var(--paper);font:16px/1.5 Inter,Arial,sans-serif;color:var(--ink)}main{max-width:980px;margin:auto;padding:32px 24px 90px}.entry-screen{max-width:610px;margin:10vh auto}.brand{font-weight:900;letter-spacing:-.08em;font-size:25px}.brand span{color:var(--red);font-weight:700;letter-spacing:-.04em;margin-left:4px}.eyebrow{margin:36px 0 13px;color:var(--red);font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.11em}h1{font-size:clamp(46px,7vw,82px);line-height:.93;letter-spacing:-.075em;margin:0 0 23px}h1 em{font-style:normal;color:var(--red)}.lead{max-width:560px;color:var(--muted);font-size:18px;line-height:1.65}.email-form{margin-top:35px;display:flex;gap:12px;align-items:end}.email-form 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scale(.25)}12%{opacity:.55;transform:translate(calc(var(--travel) * .1714),-1px) scale(.75)}24%{opacity:.78;transform:translate(calc(var(--travel) * .3429),1px) scale(.9)}36%{opacity:1;transform:translate(calc(var(--travel) * .5143),-1.4px) scale(1)}48%{opacity:1;transform:translate(calc(var(--travel) * .6857),.8px) scale(.94)}60%{opacity:1;transform:translate(calc(var(--travel) * .8571),-1px) scale(1)}70%{opacity:1;transform:translate(var(--travel),.5px) scale(1)}78%{opacity:1;transform:translate(calc(var(--travel) - 7px),-1px) scale(1.15)}87%{opacity:.95;transform:translate(var(--travel),.5px) scale(1)}100%{opacity:0;transform:translate(calc(var(--travel) - 2px),0) scale(.55)}}.wizard-step{display:none;background:var(--card);border:1px solid var(--line);border-radius:24px;padding:clamp(24px,5vw,52px);min-height:440px;animation:in .32s ease}.wizard-step.active{display:block}@keyframes in{from{opacity:0;transform:translateX(12px)}to{opacity:1;transform:none}}.wizard-step 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img{display:block;width:58px;height:58px;object-fit:contain}.entry-brandbar{display:flex;justify-content:space-between;align-items:center}.inspector-mark{display:inline-flex;align-items:baseline;color:#101412;font-family:Arial,sans-serif;font-size:15px;font-weight:900;letter-spacing:-.065em}.inspector-mark span{display:inline-block;width:6px;height:6px;margin-left:2px;border-radius:50%;background:var(--red)}.app-header .hsb-mark{width:48px;height:48px}.app-header .hsb-mark img{width:48px;height:48px}@media(max-width:640px){.hsb-mark,.hsb-mark img{width:44px;height:44px}.app-header .hsb-mark,.app-header .hsb-mark img{width:40px;height:40px}.inspector-mark{font-size:13px}}.journey{margin:0;border-radius:24px 24px 0 0;box-shadow:none}.journey+#request-form{background:var(--card);border:1px solid var(--line);border-top:0;border-radius:0 0 24px 24px}.wizard-step{background:transparent;border:0;border-radius:0}.guide{display:flex;align-items:center;gap:10px;margin:4px 0 9px;height:72px}.guide img{height:72px;width:58px;object-fit:cover;object-position:center top;align-self:end}.speech{position:relative;max-width:430px;margin:0;padding:10px 13px;border:1px solid #dce1dc;border-radius:13px;background:#fff;color:var(--ink);font-size:13px;line-height:1.3;box-shadow:0 3px 10px rgba(21,32,30,.06)}.speech:before{content:"";position:absolute;left:-7px;bottom:16px;width:12px;height:12px;background:#fff;border-left:1px solid #dce1dc;border-bottom:1px solid #dce1dc;transform:rotate(45deg)}@media(max-width:640px){.guide{height:54px;margin:2px 0 5px}.guide img{height:54px;width:45px}.speech{font-size:11px;padding:7px 9px;line-height:1.25}.speech:before{bottom:12px}.journey+#request-form{border-radius:0 0 18px 18px}.journey{border-radius:18px 18px 0 0}.wizard-step{padding-top:11px}.wizard-step[data-step="4"] .guide{display:none}}.step-heading{display:flex;align-items:flex-start;gap:18px;margin-bottom:6px}.step-heading h1{flex:0 0 auto;margin:0}.step-heading 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.speech{align-self:flex-start;margin-top:29px;max-width:185px}@media(max-width:640px){.step-heading{min-height:58px}.step-heading .guide{right:-7px;top:-7px;width:205px;height:142px}.step-heading .guide img{width:76px;height:142px}.step-heading .speech{margin-top:18px;max-width:122px;font-size:9px}.wizard-nav .primary,.wizard-nav .secondary{font-size:14px}}.journey{background:transparent;padding:0;margin:0 0 8px;border-radius:0;box-shadow:none}.progress-shell{height:18px;margin:0;border:1px solid var(--deep);background:#fff}.journey+#request-form{border-top:1px solid var(--line);border-radius:24px}.speech:before{left:auto;right:-7px;border-left:0;border-bottom:0;border-right:1px solid #dce1dc;border-top:1px solid #dce1dc}.grid,.wizard-step>fieldset,.wizard-step>.technical,.wizard-step>label,.confirm-card{position:relative;z-index:3}.step-heading .guide{z-index:1}.step-heading h1{position:relative;z-index:2}@media(max-width:640px){.journey+#request-form{border-radius:18px}.progress-shell{height:15px}}
.bot-trap{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}.attachment-panel{display:grid;grid-template-columns:46px 1fr;gap:0 14px;margin-top:26px;padding:20px;border:1px solid var(--line);border-radius:18px;background:linear-gradient(135deg,#fff 0%,#f7faf6 100%);box-shadow:0 10px 26px rgba(21,32,30,.05)}.attachment-icon{display:grid;place-items:center;width:46px;height:46px;border-radius:14px;background:#fff0ef;color:var(--red);font-size:32px;font-weight:800;line-height:1}.attachment-icon svg{width:24px;height:24px}.attachment-kicker{margin:1px 0 3px;color:var(--red);font-size:11px;font-weight:850;letter-spacing:.09em;text-transform:uppercase}.attachment-panel h2,.verification-card h2{margin:0;color:var(--ink);font-size:22px;letter-spacing:-.045em;line-height:1.1}.attachment-panel p:not(.attachment-kicker),.verification-card>p:not(.attachment-kicker){margin:7px 0 0;color:var(--muted);font-size:14px;line-height:1.45}.file-select{grid-column:1/-1;display:flex;align-items:center;gap:12px;min-height:54px;margin-top:18px;padding:7px;border:1px dashed #b8c0b7;border-radius:14px;background:#fff;cursor:pointer}.file-select input{position:absolute;inline-size:1px;block-size:1px;opacity:0;pointer-events:none}.file-select-button{display:inline-flex;align-items:center;justify-content:center;min-height:40px;padding:0 15px;border-radius:10px;background:var(--deep);color:#fff;font-size:14px;font-weight:800}.file-select-copy{min-width:0;color:var(--muted);font-size:13px;font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.file-select:hover,.file-select:focus-within{border-color:var(--red);box-shadow:0 0 0 4px rgba(221,52,46,.1)}.file-select:hover .file-select-button{background:#283630}.rules-link{margin:14px 2px 0}.rules-link a{color:var(--ink);font-size:14px;font-weight:800;text-underline-offset:4px}.rules-link a span{color:var(--red)}.verification-dialog{width:min(460px,calc(100% - 28px));padding:0;border:0;border-radius:22px;background:transparent;box-shadow:0 24px 80px rgba(0,0,0,.3)}.verification-dialog::backdrop{background:rgba(18,30,27,.56);backdrop-filter:blur(4px)}.verification-card{position:relative;padding:28px;background:var(--card);border-radius:22px}.verification-close{position:absolute;right:14px;top:14px;display:grid;place-items:center;width:38px;height:38px;padding:0;background:#edf0eb;border-radius:50%;color:var(--ink);font-size:24px;font-weight:400}.turnstile-container{display:grid;place-items:center;min-height:70px;margin-top:20px}.verification-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:22px}.verification-actions .primary:disabled{opacity:.48;cursor:not-allowed;transform:none}@media(max-width:520px){.attachment-panel{padding:17px}.file-select{gap:9px}.file-select-button{padding:0 12px}.file-select-copy{font-size:12px}.verification-card{padding:24px 20px}.verification-actions{flex-direction:column-reverse}.verification-actions button{width:100%;min-height:48px}}.step-heading .guide{height:126px;top:-6px}.step-heading .guide img{width:100px;height:126px;object-fit:cover;object-position:center top}.step-heading .speech{margin-top:20px}.wizard-step[data-step="4"] .grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;margin-top:8px}.wizard-step[data-step="4"] label{font-size:11px;gap:3px}.wizard-step[data-step="4"] input{padding:8px;font-size:13px}.wizard-step[data-step="4"] .switches{grid-template-columns:repeat(3,minmax(0,1fr));gap:7px;margin-top:8px}.wizard-step[data-step="4"] .switches label{padding:7px 9px;font-size:12px}@media(max-width:640px){.step-heading .guide{height:76px;top:-4px}.step-heading .guide img{width:60px;height:76px}.step-heading .speech{margin-top:12px}.wizard-step[data-step="4"] .grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:5px}.wizard-step[data-step="4"] .switches label{font-size:10px;padding:6px}.wizard-step[data-step="4"] .switches input{width:14px;height:14px}}.journey{background:var(--card);padding:12px 18px 10px;margin:0;border:1px solid var(--line);border-bottom:0;border-radius:24px 24px 0 0}.journey+#request-form{border-top:0;border-radius:0 0 24px 24px}.wizard-step[data-step="4"] .grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;margin-top:10px}.wizard-step[data-step="4"] label{font-size:13px;gap:4px}.wizard-step[data-step="4"] input{padding:9px;font-size:14px}.wizard-step[data-step="4"] .switches{margin-top:9px}.wizard-step[data-step="4"] .switches label{font-size:12px;padding:7px 10px}@media(max-width:640px){.journey{padding:9px 12px 8px;border-radius:18px 18px 0 0}.journey+#request-form{border-radius:0 0 18px 18px}.wizard-step[data-step="4"] .grid{gap:5px}.wizard-step[data-step="4"] label{font-size:11px}.wizard-step[data-step="4"] input{padding:7px;font-size:13px}}.journey{background:var(--deep);padding:15px 18px 20px;border-color:var(--deep);border-radius:24px 24px 0 0}.progress-shell{background:rgba(255,255,255,.18);border-color:rgba(255,255,255,.7)}.journey+#request-form{border-top:0}.wizard-nav{padding:18px 18px 16px}.wizard-nav .primary{padding-right:0}.wizard-nav .secondary{padding-left:0}.wizard-step[data-step="3"] .guide{z-index:4;top:-12px;height:108px}.wizard-step[data-step="3"] .guide img{height:108px;width:86px}.wizard-step[data-step="3"] .speech{margin-top:15px}.wizard-step[data-step="5"] .guide{z-index:4;top:-12px;height:108px}.wizard-step[data-step="5"] .guide img{height:108px;width:86px}.wizard-step[data-step="5"] .speech{margin-top:15px}@media(max-width:640px){.journey{padding:11px 13px 15px;border-radius:18px 18px 0 0}.wizard-nav{padding:14px 14px 13px}.wizard-step[data-step="3"] .guide{top:-5px;height:67px}.wizard-step[data-step="3"] .guide img{height:67px;width:53px}.wizard-step[data-step="3"] .speech{margin-top:10px}.wizard-step[data-step="5"] .guide{top:-5px;height:67px}.wizard-step[data-step="5"] .guide img{height:67px;width:53px}.wizard-step[data-step="5"] .speech{margin-top:10px}}html{height:100%;-webkit-text-size-adjust:100%;text-size-adjust:100%}@media(max-width:640px){html,body,main{width:100%;max-width:100%;overscroll-behavior:none}main{height:100dvh;min-height:100svh;padding-left:max(12px,env(safe-area-inset-left));padding-right:max(12px,env(safe-area-inset-right));padding-bottom:max(10px,env(safe-area-inset-bottom))}input,textarea,select{font-size:16px!important}.wizard-step[data-step="4"] input{font-size:16px!important}}@media(max-width:640px){.wizard-step[data-step="4"] .grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:7px}.wizard-step[data-step="4"] .grid>label{min-width:0;overflow:hidden;word-break:break-word}.wizard-step[data-step="4"] input{min-width:0;width:100%;max-width:100%;padding:7px 6px}.wizard-step[data-step="4"] input[type="date"]{-webkit-appearance:none;appearance:none;font-size:13px!important;letter-spacing:-.035em;padding:7px 3px}.wizard-step[data-step="4"] .switches{grid-template-columns:repeat(3,minmax(0,1fr));gap:5px}.wizard-step[data-step="4"] .switches label{min-width:0;overflow:hidden;align-items:flex-start;font-size:9px;line-height:1.15;padding:6px 4px;word-break:break-word}.wizard-step[data-step="4"] .switches span{min-width:0;overflow-wrap:anywhere}.wizard-step[data-step="4"] .switches input{width:13px;height:13px;min-width:13px;padding:0}}.entry-brandbar{margin-bottom:32px}@media(max-width:640px){.entry-brandbar{margin-bottom:26px}}.completion-overlay[hidden]{display:none!important}.completion-overlay{position:fixed;inset:0;z-index:2147483647;display:grid;place-items:center;min-height:100vh;min-height:100dvh;padding:24px;background:rgba(18,30,27,.56);overflow-y:auto;-webkit-overflow-scrolling:touch}.completion-card{width:min(100%,460px);padding:28px;border-radius:22px;background:var(--card);box-shadow:0 24px 80px rgba(0,0,0,.3)}.completion-card h2{margin:0;color:var(--ink);font-size:22px;letter-spacing:-.045em;line-height:1.1}.completion-card>p:not(.attachment-kicker){margin:7px 0 0;color:var(--muted);font-size:14px;line-height:1.45}.completion-card .verification-actions{margin-top:24px}.completion-overlay:focus{outline:0}
.start-over{margin-left:auto;margin-right:16px;padding:8px 0;background:transparent;color:var(--muted);font-size:13px;font-weight:800;text-decoration:underline;text-underline-offset:4px}.start-over:hover{color:var(--red)}.start-over:focus-visible{outline:3px solid rgba(221,52,46,.35);outline-offset:4px}@media(max-width:640px){.app-header{flex-direction:row;align-items:center}.start-over{margin-left:auto;margin-right:10px;font-size:12px}}
/* Mobile repair: content must stay reachable above the navigation and keyboard. */
body{overflow:auto}
main{height:auto;min-height:100dvh;overflow:visible}
#application{height:auto;overflow:visible}
.wizard-step{overflow:visible}
@media(max-width:640px){
  main{padding:10px 12px max(18px,env(safe-area-inset-bottom))}
  #application:not([hidden]){min-height:0}
  #request-form{min-height:0;display:block}
  .app-header{flex-direction:row;align-items:center;gap:8px}
  .start-over{min-height:44px;padding:10px 4px;margin-right:4px}
  .grid,.technical{grid-template-columns:1fr}
  .wide{grid-column:auto}
  .switches{grid-template-columns:1fr;gap:9px}
  .switches label,.confirm-card label{min-height:48px;padding:12px 13px;font-size:14px;gap:10px}
  .switches input{width:20px;height:20px}
  .wizard-step{min-height:0;overflow-y:auto;-webkit-overflow-scrolling:touch;padding:14px 16px calc(104px + env(safe-area-inset-bottom));flex:none}
  .wizard-step input,.wizard-step textarea{font-size:16px;padding:12px}
  .wizard-step textarea{min-height:96px}
  .step-heading{display:block;margin-bottom:10px}
  .step-heading .guide{height:auto;max-width:100%;margin-top:8px}
  .step-heading .guide img{height:52px;width:42px;flex:none}
  .step-heading .speech{font-size:12px;padding:8px 10px}
  .wizard-nav{position:sticky;bottom:0;z-index:10;margin-top:-96px;padding:12px 4px calc(12px + env(safe-area-inset-bottom));background:linear-gradient(to bottom,rgba(246,246,241,0),var(--paper) 26%)}
  .wizard-nav button{min-height:48px;padding:12px 14px;font-size:15px}
  .file-select{align-items:flex-start;flex-wrap:wrap;padding:10px}
  .file-select-copy{white-space:normal;overflow-wrap:anywhere;overflow:visible;text-overflow:clip;padding-top:3px}
}
@media(max-width:380px){.grid,.technical{grid-template-columns:1fr}.step-heading h1{font-size:26px}.inspector-mark{font-size:12px}}
#submit-status{display:none;margin:0;color:var(--red);font-size:13px;font-weight:750;line-height:1.35}
#submit-status:not(:empty){display:block}
@media(max-width:640px){.wizard-nav{flex-wrap:wrap}.wizard-nav #submit-status{flex:0 0 100%;padding:0 4px 6px}.wizard-nav button{flex:0 1 auto}}

/* Decorative guide is desktop-only; phone forms prioritise fields. */
@media(max-width:640px){.step-heading .guide{display:none}}
/* Phone refinement: step four needs readable native date controls and full-width impact choices. */
@media(max-width:640px){
  .wizard-step[data-step="4"] .grid{grid-template-columns:1fr;gap:13px;margin-top:14px}
  .wizard-step[data-step="4"] label{font-size:14px;gap:7px}
  .wizard-step[data-step="4"] input{min-height:52px;padding:12px;font-size:16px}
  .wizard-step[data-step="4"] .switches{grid-template-columns:1fr;gap:8px;margin-top:16px}
  .wizard-step[data-step="4"] .switches label{min-height:48px;padding:12px 13px;font-size:14px;gap:10px;background:#fff;border-radius:12px}
  .wizard-step[data-step="4"] .switches input{width:20px;height:20px;min-height:20px;padding:0}

  /* Keep optional drawing support, but let confirmation remain the focus. */
  .attachment-panel{display:block;margin-top:18px;padding:14px;border-radius:14px}
  .attachment-panel .attachment-icon{display:none}
  .attachment-panel h2{font-size:18px;line-height:1.15}
  .attachment-panel p:not(.attachment-kicker){display:none}
  .attachment-panel .attachment-kicker{margin:0 0 3px;font-size:10px}
  .file-select{min-height:48px;margin-top:12px;padding:6px 8px;align-items:center;flex-wrap:nowrap}
  .file-select-button{min-height:36px;padding:0 12px;font-size:13px}
  .file-select-copy{padding-top:0;font-size:12px;line-height:1.25}
}